Q: Why do I receive an error that my ID Number or Password is incorrect when I login to Internet Banking?
A: Typically the member number or password has been entered incorrectly. Verify the following:
1. CAPS Lock off
2. NUM Lock on
3. Your account may be locked. Call us at 502-368-5858/800-292-2905 to have your account
Q: Why am I receiving error #1516 when I log back into Internet Banking?
A: Typically this error means you are not closing out of Internet Banking correctly. You must log out of Internet Banking using the Logout button. Do not exit by clicking the X close button. In order for you to access your account, you must close out of ALL OPEN BROWSER windows and navigate back to www.LNFCU.com in a new browser window.
Q: Why am I receiving a Certificate Error when logging into Internet Banking?
A: Typically this indicates that the computer date and/or time is incorrect. Verify that the date & time on your computer is correct.
Q: Why do I have to verify my identity via passcode every time I login?
A: Typically this indicates that the internet browser is not correctly configured for cookies. See browser settings below.
Click a link below for a pdf of your specific browser settings.