Internet Banking FAQs

1. From L&N’s home page, the Routing and Transit Number is listed at the top right hand corner of the screen or at the bottom of the screen next to Contact Us.
2. Once you login to Internet Banking, the Routing and Transit Number can also be found under Internet Banking News on the right hand side of the screen.
3. The Routing &Transit number can also be found on our mobile app by tapping More at the bottom of the Login screen.

Select the account you would like to see under My Accounts. Click Account Details under Account Name. You will be able to see the account type, number, ACH number, and interest/dividends.

Yes, to update your username, click My Settings. Under Login & Security, click Edit next to Username. Enter your new username and current password, then click Save to confirm the update.

To update your password, click My Settings. Under Login & Security, click Edit next to Password. Fill in your current password, then fill in what you would like your new password to be. Retype it below to confirm both fields match. Once you have finished, click Save to confirm the update.

• From L&N’s homepage, underneath the username and password fields, click Forgot Username/Password? Enter your phone number and username. A temporary password will be sent to you so you can create your new password.
• Your password can be reset from the L&N Mobile Tap Forgot Login. You will be redirected to a new window to enter your telephone number and username linked to your L&N Internet Banking Account. Tap Send Me a New Password and one will be sent over SMS text or delivered through a voice call. If you do not remember your username, tap I Forgot My Username and follow the prompts.
• Please call in at (502) 368-5858 or (800)292-2905 for assistance. We will gladly unlock your account and/or update your password so you may access your account.

From the Internet Banking Homepage, click the blue account name to open the Account History page showing the transactions for that account.

In the upper-right portion of the transaction history list, you will see a button labeled Print. Once you click Print, a new window will appear with the transactions presented in a printer-friendly format. The standard browser Print window will open and will give you the option to select another printer (if needed).

Yes, in the Narrow by Items Containing: box enter an amount, date, check number, payee name, etc. Be sure to set the date range to the left of the search bar to ensure the best results.

1. Login to your Internet Banking account. Click My Settings located in the top right-hand corner of the page.
2. Click the Rename & Hide Your Accounts link (the name of the link may very) in the Other Settings section.
3. Find the account you want and type the new name in the Nickname field.
4. Repeat this for each account that you want to change.
5. You should see your account nicknames the next time you log in to Online Banking.

• At the top of the screen, hover over Move Money, then Make/Schedule a Transfer.
• You may also set up a transfer by clicking the Transfer button located on the My Accounts screen.
• If you are viewing your account history, click on the Transfer button on the left-hand side above the Account Transaction List.

• Repeat Frequency = How often a transfer occurs
• On = The day of the month you would like the funds transferred
• Until = When you would like a transfer to stop

• Log into Internet Banking, click Move Money, and click Member to Member Transfer.
• Click Add Recipient, and enter the requested information.
• Enter the first 3 characters of your recipient's last name.
• Account Type = select account you want to transfer to (Savings, Checking, etc.)
• Account Number = 1, 2 etc.
• Member Number = enter recipient's member number
• Tap Verify Recipient and then Confirm.
• Add Nickname for the recipient. Quick tip: Try entering the Member's full name and Account type. (ie. John Smith Checking).
• Click confirm to link the other Member's account.

Yes, you may manage recipients by hovering over Move Money, then clicking Manage Recipients. From this screen you can view all the recipients you have added. You can also delete recipients by clicking Remove.

External Transfers offer a convenient, secure way to move money between accounts at different financial institutions owned by the same person. With External Transfers, you may do a one-time transfer or setup a recurring transfer. Checking, savings, and money market accounts are all eligible. Login to Internet Banking and begin the registration process by clicking Move Money, then External Transfers.

Once you have logged into Internet Banking, click Additional Services, then Alerts and Notifications. This page can also be accessed by clicking My Settings at the top right-hand corner of the screen. Under Other Settings, click Alerts & Notifications. From the Alerts & Notifications page, you may edit the types of alerts you would like to receive via Email or text message. Alerts can be added by clicking Add an Alert. Alerts can be edited by clicking the More Options link on the alert. Alerts can also be removed by clicking the Remove link on the alert.

Yes, to view your alerts history, click on Additional Services and Alerts and Notifications. From the Alerts & Notifications page, click the View All Alerts link. You can now view all the alerts that have been sent to you.

1. Log into Internet Banking.
2. Click eDocuments tab.
3. Click User Management.
4. Select which document(s) you would like to grant access to for the Share Access User.
5. Click Save.