Mobile Banking Frequently Asked Questions
Can I view my eDocuments in the L&N Mobile App?
Yes, eDocuments are available in the Mobile App.
How do I enable and manage Push Notifications?
To enable push notifications, log into the app and tap More, then Settings, then Push Notifications. Once the feature is enabled, you may choose which notifications you would like to receive.
How do I enable Quick Balance?
To enable the Quick Balance, log into the app and tap More, then Settings, then Quick Balance, then Current Device. Toggle the Quick Balance feature on. To view your Quick Balance, you can swipe downward anywhere on the login screen once the feature is enabled.
Can I make a Member to Member Transfer through the Mobile App?
Yes, you can transfer funds from your L&N accounts to another L&N Member’s account.
Can I manage my personal and contact information from the L&N Mobile App?
Yes. To manage your contact information, tap More, then Settings, and then My Settings. From the My Settings screen you can update your address, phone, and email address. You may also edit your account username, password, and security options.
Can I apply for a loan through the L&N Mobile App?
Yes. From the L&N app, tap More, then locate the Apply Now section. You can apply for loans, get a mortgage quote, and view our current rates.
Where can I find my ACH number?
Select your account and tap Account Details underneath the balance & available balance. You will be able to see the Account, Routing & ACH number.
Can I pay my L&N Federal Credit Union loan using external funds?
- Yes, the Pay Loan with External Funds solution allows you to make regular monthly payments, directly to your L&N loan using an external funding account.
- Once you have added an external funding account and validated the account via trial deposits, then a payment can be scheduled. When scheduling a payment, please enter a payment amount that doesn’t exceed 150% of the amount due. Please allow 3 business days for the payment to post.